Receiving Time = Order Processing Time + Shipping Time
Processing: The order processing time depends on the time frame of the quality check, the packaging and also on the stock status of the individual product. It usually takes 1-3 business days to process your order (while some items may need 3-5 business days or longer). You will receive an email notification once your order has been shipped.
Country:
- USA: Shipping Time (Excludes processing time) AVG 5-7 working days
- Canada: Shipping Time (Excludes processing time) AVG 12-18 working days
- Australia, New Zealand, Malaysia, Japan, Singapore, Russia, Indonesia, South Korea, Thailand, Vietnam: Shipping Time (Excludes processing time) AVG 10-15 working days
- France, Germany, Italy, Spain, Belgium, Bulgaria, Czechia, Denmark, United Kingdom, Austria, Hungary, Netherlands, Poland, Slovakia: Shipping Time (Excludes processing time) AVG 12-15 working days
- Greece, Croatia, Estonia, Finland, Slovenia, Bhutan, Ireland, Lithuania, Malta, Switzerland, Latvia, Luxembourg, Norway, Sweden, Portugal, Romania: Shipping Time (Excludes processing time) AVG 12-15 working days
- Israel, Bahrain, Qatar, Turkey, Saudi Arabia, Jordan, Kuwait, Lebanon: Shipping Time (Excludes processing time) AVG 12-18 working days
***Attention***
1. The shipping time listed in the table above is just ETA (Estimated Time of Arrival), and most of our shipped parcels can be delivered within this time frame. However, the actual delivery date may be affected by flight arrangements, extreme weather conditions, and other external uncontrollable factors. Please refer to the tracking information updates for the most accurate delivery date.
2. Please leave sufficient details about your shipping address to ensure smooth delivery, it would be better if your shipping address can be accurate to the Apt/unit number. A correct email address is mandatory for receiving order confirmation and shipping notifications. The phone number is required for being contacted by the delivery man if necessary.
3. Please note that Rex Authority is not responsible for unsuccessful deliveries caused by wrong/insufficient/incomplete shipping addresses, wrong post/zip code, blank mobile columns, non-delivery, or extra shipping costs due to the above reasons will not be taken by Rex Authority.
4. We do ship parcels to P.O. Box Addresses and Military Addresses (APO/FPO) via Standard Shipping Methods. Please note that shipping to outlying territories or remote areas & islands, and military addresses (APO/FPO) usually take much longer than normal delivery time.
5. Your order can be tracked in detail only when it arrives in the destination country, please kindly allow some working days for delivery to your address, even likely " not found ". Thanks for your patience. Should you have any questions, please reach out to our customer service.
If you have any questions about the shipping, please contact our customer service: support@rexauthority.com, we will reply to you asap, thank you!
TRACKING LINKS BELOW:CONTACT INFO:
Mon-Fri: 8:00 AM - 5:PM EST
support@rexauthority.com